Last updated: 21/01/2025
These Terms & Conditions govern the use of the CosplayShop website and the purchase of products from CosplayShop (“we”, “our”, “us”). By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
1. Company Information
Store Name: CosplayShop
Location: Morocco
Contact Email: [email protected]
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or have permission from a parent or legal guardian
- You are legally capable of entering into a binding contract
3. Products and Services
- CosplayShop sells cosplay costumes, accessories, and related items.
- Product descriptions and images are provided for reference only. Minor variations (color, size, design) may occur.
- We reserve the right to modify or discontinue any product at any time without notice.
4. Prices
- All prices are displayed in MAD unless stated otherwise.
- Prices may change at any time without prior notice.
- Shipping fees, taxes, or customs charges (if applicable) are added at checkout.
5. Orders
- Placing an order constitutes an offer to purchase.
- We reserve the right to refuse or cancel any order for reasons including but not limited to:
- Product unavailability
- Pricing errors
- Suspected fraud
Order confirmation does not guarantee acceptance until the order is processed.
6. Payment
We accept payments through approved payment methods available on our store.
- Payments must be completed in full before shipment.
- We do not store your payment card details. Payments are handled securely by third-party providers.
7. Shipping and Delivery
- Delivery times are estimates and may vary due to logistics, customs, or force majeure.
- CosplayShop is not responsible for delays caused by third-party delivery services.
- The customer is responsible for providing accurate shipping information.
8. Returns and Refunds
- Returns are accepted only if the product is unused, unworn, and in original condition, unless the item is defective.
- Custom-made or personalized cosplay items are non-refundable, unless damaged or incorrect.
- Refunds (if approved) will be processed using the original payment method.
Customers must contact us within 3 days of receiving the order to request a return.
9. Intellectual Property
- All content on this website (logos, images, text, designs) is the property of CosplayShop or its licensors.
- You may not copy, reproduce, or use our content without written permission.
10. Cosplay Disclaimer
- Our products are fan-made items and are not officially licensed unless explicitly stated.
- CosplayShop is not affiliated with or endorsed by any anime, manga, movie, game, or character rights holder.
11. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Post or transmit harmful, abusive, or misleading content
We reserve the right to restrict access for violations of these terms.
12. Limitation of Liability
To the maximum extent permitted by law:
- CosplayShop shall not be liable for indirect or consequential damages
- Our liability shall not exceed the amount paid for the purchased product
13. Force Majeure
CosplayShop shall not be held responsible for failure or delay in performance caused by events beyond our reasonable control (natural disasters, strikes, internet failures, etc.).
14. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the Kingdom of Morocco. Any disputes shall fall under the jurisdiction of Moroccan courts.
15. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect once posted on this page.
16. Contact
For any questions regarding these Terms & Conditions, please contact us:
CosplayShop
📧 Email: [email protected]
📍 Morocco