Last updated: 21/01/2025
CosplayShop (“we”, “our”, “us”) operates an online store based in Morocco. We are committed to protecting your personal data and respecting your privacy in accordance with Moroccan Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following personal information when you use our store:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Order and payment information (payment details are processed securely by third-party providers; we do not store card details)
- Account login information (if applicable)
- IP address, browser type, and device information
- Any information you voluntarily provide (contact forms, messages, reviews)
2. How We Use Your Information
Your personal data may be used to:
- Process and deliver orders
- Manage payments and prevent fraud
- Communicate with you about orders, support requests, or promotions
- Improve our website, products, and services
- Comply with legal and regulatory obligations
We only collect data that is necessary for these purposes.
3. Legal Basis for Processing
We process your personal data based on:
- Your consent
- The performance of a contract (order processing and delivery)
- Legal obligations under Moroccan law
- Our legitimate business interests (service improvement, security)
4. Sharing of Information
We do not sell your personal data.
Your information may be shared only with:
- Delivery and logistics partners
- Payment service providers
- IT and hosting service providers
- Legal or regulatory authorities when required by law
All third parties are required to protect your data and use it only for the specified purpose.
5. Data Storage and Security
We take appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
Your data is stored securely and only for as long as necessary to fulfill the purposes described in this policy.
6. Cookies
CosplayShop uses cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and usage
- Remember user preferences
You can manage or disable cookies through your browser settings.
7. Your Rights
In accordance with Moroccan Law 09-08, you have the right to:
- Access your personal data
- Request correction or update of your data
- Request deletion of your data (where legally permitted)
- Object to the processing of your data
- Withdraw consent at any time
To exercise these rights, please contact us using the details below.
8. Data Retention
We retain personal data only for the duration necessary to:
- Fulfill orders and services
- Meet legal, accounting, or regulatory requirements
After this period, data is securely deleted or anonymized.
9. International Transfers
If your data is transferred outside Morocco (e.g., hosting or payment services), we ensure that appropriate safeguards are in place in accordance with applicable data protection laws.
10. Children’s Privacy
CosplayShop does not knowingly collect personal data from children under the age of 18. If you believe a child has provided us with personal data, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Information
If you have any questions about this Privacy Policy or your personal data, you can contact us at:
CosplayShop
📧 Email: [email protected]
📍 Location: Morocco